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We flew First Class (Fare-A) round trip. Last flight of our journey was Flt #1496 on 8-12-12. Husband who just had major abdominal surgery earlier in the week needed crackers and gatorade every 5 hours per doctors order. Flight attendant refused to bring him a snackpack with crackers in place of a fancy first class meal he couldn't eat.. After 50 minutes of her continuing to ignore him and watching him become sicker and sicker, I got the lead flight attendant involved. Disgusting!!!!! Had to listen to the same undertrained, beligerant, flight attendant complain during the flight about how all of her boyfriends keep dumping her and not understanding why. I listened to a preflight recording talking about their dedication to "Service". They need to stop "talking" and start "acting" upon their mission statement.
LOCATION:
8900 Pena Blvd
Denver, CO USA
@unitedairlinesheadquarters
http://www.youtube.com/watch?feature=player_embedded&v=xr93KI6vaKE
LOCATION:
205 Airport Rd
Washington, PA USA
@unitedairlinesheadquarters
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